Terms and Conditions Introduction A room reservation led by the guest and also accepted by us establishes a contractual relationship between the lessor and the lessee, the Hotel accommodation contracts (single name for accommodation, guest host, Hotel- and Hotel room agreement).
The Hotel accommodation agreement is in the Civil statute book called a mixed-type contract. It includes elements of Service-, Work-, and Contract Law. At its core, the Hotel accommodation contract is a rental agreement. Hotel accommodation contracts are like all other contracts of civil right to observe them between the both contractors.
Coverage These terms and conditions apply to contracts for the rental of rooms or apartments for accommodation. The subleasing of the room and the use of the room for other purposes must be approved by us in written consent.
Customers terms and conditions apply only if agreed in advance.
The agreement is legal through two mutually agreeing – verbally or written – declarations of intention, by the means of offer and receipt. Kurzzeit-WG is free to confirm the room reservation in writing.
Contractors are Kurzzeit-WG and the customer. If a third party placed the order, they shall be liable to Kurzzeit-WG. Kurzzeit-WG is liable for its obligations under the contract. The limitation period for all claims of the customer amounts to 6 months.
Services We are obligated to keep the booked rooms and to provide the stipulated services.
The customer is obligated to pay the stipulated prices named in the contract of Kurzzeit-WG for the agreed further services and the room-leasing. This is also caused by the customer for services and expenses of the Kurzzeit-WG to third parties. The stipulated prices include the respective sales tax.
Arrival and departure Arrival usually at 14.00h. The keys are deposited on the last name (family name) in a shop or a restaurant very near from the rented location and can be picked up there till 21:00h or 23:00h. The departure must be before 11:00h. The guest is requested to leave the keys in the room and then shut the door behind him. If the guest does not leave the room until 11:00h, we reserve the right to demand the rent for the following day, even if he leaves the same day.
Booking and payment Once the guest has selected a free room, we send him a booking verification via email which includes all information he needs and the request, to send us a scan, a photo or copy of his passport or identity card via email or letter and to give us a down payment to secure the booking.
We ask our guests to perform the payment of the booking security ( 25%, min. 50€ ) within 3 days. If we do not receive any payment within this period of time a reminder email will be sent to the guest with another deadline. If this second deadline is not met either, the reservation will be automatically canceled according to the terms of cancellation.
We reserve the right to refuse booking requests of less than 3 nights.
Event- and Holiday Surcharges 2015 / 2016
Time frame
Event/Holiday
Surcharge
min. Stay
Dec. 27th '15 - Jan. 5th '16
New Year's Eve
75%
5 days
Mar. 21st - April 4th '16
Easter
25%
5 days
Please read for better understanding the letter of the German Hotel and Restaurant Association (only in German): Rights and Obligations of the Hotel Accommodation Contract
City Tax The city of Berlin has introduced a tourist tax of 5% to the net rental amount from 01.01.2014. This tax is to be paid by the guest to the accommodation, which then forwards it to the tax office. This accommodation tax is calculated plus 7% sales tax. The accommodations tax is to be paid for the first 21nights of a continuous stay. Business travelers are excluded from this tax, so far as they confirm it formally (formal letter directed to the Kurzzeit- WG, with the complete data of the company- including tax number, in that the period is confirmed as a business trip).
Cancellation costs until 22 days before arrival: no charge cancellation
14-21 days before arrival: 50% of the total
7-14 days before arrival: 70% of the total
up to 7 days before arrival: 90% of the total
In case of short-term-booking by another guest (3 weeks before arrival or shorter), we keep a 30% of the total sum as compensation.
Cancellation by the guest of the contract concluded with the Kurzzeit-WG is also required before the 3 weeks of our written consent.
If this is not given, the price agreed upon in the contract must be paid even if the customer does not avail himself of contractual services. This does not apply in cases of delayed performance on our part.
Complaints Any complaints the guest has, have to be to addressed immediately to Kurzzeit-WG (by phone or mail). Kurzzeit-WG will investigate the complaint as quickly as possible, within 24 hours of the complaint and, if able to, resolve the problem within that time period. Thereafter, the tenant is entitled to get a rent reduction. In case of delayed complaints, the right to change and loss is forfeited.
Keys The loss of a key should be immediately reported to us. Any lost keys will cost 50 €. Bringing a spare key will cost € 15 till 20:00h, later 40 €.
If a tenant locks himself out, he is not entitled to assign a key service without authorization - He must first contact us. The possible costs of opening the door is attributable with the tenant.
Smoking Smoking in the apartment and the staircase is strictly prohibited. With option to smoke on the balconies, it is allowed, otherwise in the courtyard of the respective building. Any violations of this rule will be fined with 100€; the accomodation contract is terminated immediately - guests are not entitled to any claims for a refund of the payment for the nights they thereby lose.
Noisiness Between 10 pm and 7 am legal periods of rest apply. During this time guests are to behave in a manner, in front of the house as well as in the staircase, that neighbours are not disturbed. Counteracting that regulation is fined with 100€ and the accomodation contract ends without entitlement to a refund for the nights the guest thereby loses.
Luggage and valuables We cannot accept any liability for baggage and valuables. Please make sure you tightly lock the door when leaving the room.
Damage replacement In case of damage or contamination of buildings or inventory the damage has to be replaced by the person responsible. Damage replacement must be paid immediately and must be paid in cash.
Parking So far as the guest is provided with a car space on the yard resp. in the garage, no custody agreement comes into being. In case of loss or damage to the parked or maneuvered motor vehicles and their contents the landlord is not liable (except in case of malice and act of gross negligence).
Use of kitchen and bathroom In living communities, the kitchen and the bathroom has to be left clean after each use.
If due to a complaint of a room mate a cleaning power has to come, we charge these costs to the polluter with 15 €.
Sleep After 22:00h attention is to be paid to low volume.
Please, listen to music and radio with headphones. If you are disturbed by other tenants or neighbours after 22:00h, you can always call us and we will immediately take care of it.
Staff The staff of Kurzzeit-WG are entitled to enter each room when needed.
Termination
In case of violations of any of the arrangements we are always entitled to terminate the accommodation contract without notice. The obligation of the guest to pay for the booked nights will remain.
In case of damage
Anyone who causes damage to the building and its equipment is liable for under the statutory provisions (also persons accompanying and organizers). Theft and vandalism will be reported to the police immediately.
Compensation for any damage or lost keys will be invoiced and has to be paid in cash when the tenant departs.
For damages incurred by the guest the Kurzzeit-WG is only liable if the responsible party has acted grossly negligent.
For luggage in the apartment and motor vehicles that are parked on one of our underground car parks and bicycles that are parked in the courtyard or in front of the house, Kurzzeit-WG is not liable.
Internet use
Our short-term shared flats provide WLAN internet access. The following agreements take care of its use in the interests of all parties.
1. Permission for the joint use of WLAN internet access
The owner grants the guests the co-use of the WLAN internet access for the duration of their stay. The joint use is a free of charge service and may be revoked at any time. The guest must not allow the use of the WLAN to any third parties.
2. Access Data
Access is restricted by user name and password inputs. Access data (user name as well as password) are intended for the guest's personal use only and may not be made available to a third party. The guests commit to keeping their access data secret. The owner has the right to change access data at any given time.
3. Risks of WLAN Use, Limitation of Liability
The guest is made aware of the fact that the WLAN solely facilitates access to the internet. - Anti-virus software or firewall are not available. The data transfer initiated using the WLAN happens unencryptedly. As a consequence the transmitted data may be visible to third parties. The owner particularly points out that there is a risk of malware (e.g. viruses, Trojan horses, worms etc.) getting on the terminal device during the use of the WLAN. The use of the WLAN takes place at the guest's own risk. Kurzzeit-WG is not liable for any kind of damage to the guest's computer originated through the use of the WLAN internet access.
4. Accountability and Release from Claims
The guest is being held accountable for all data transmitted through the WLAN, the use of fee-based services as well as any legal transactions. In case guests visit fee-based websites or incur a liability they bear the costs resulting from that. While using the WLAN the guests are obligated to comply with prevailing law. In particular the guest will use the WLAN:
neither to access nor to distribute immoral or illegal content;
neither to reproduce, distribute copyrighted assets nor to make them available;
with regards to the prevailing youth protection regulations;
neither to send nor to distribute harassing, defamatory or threatening contents;
not to submit mass-messages (Spam) and/or use it for any other form of improper advertisement
The guest releases Kurzzeit-WG from any harm and third-party claims which rest on an illegal use of the WLAN by the guest and/or a violation of the agreements at hand; - this also covers costs and expenditures for the use resp. the protection against. Does the guest have to realize such an infringement and/or such a violation is present or imminent, the guest makes the owner of Kurzzeit-WG aware of that circumstance.